E-commerce operations

From new order to delivered — without chasing anyone

Confirm orders on WhatsApp instead of phone calls, create shipping labels, follow deliveries, win back abandoned carts and keep stock in sync across your store and marketplaces.

The problems it solves

If any of these sound familiar, this is for you.

  • Agents phone every new order to confirm it, and unreachable customers become returns.

  • Shipping is a daily spreadsheet of copy-paste into carrier sites.

  • Carts are abandoned and nobody follows up; stock differs between channels.

How it works

E-commerce operations
  1. Connect your store or marketplace and your carriers.

  2. New orders are confirmed with the customer over WhatsApp, in their language.

  3. Confirmed orders are labelled and shipped, and the customer is kept informed until delivery.

Use cases at a glance

Illustrative examples — the figures are made up to show what the outcome looks like, not real customer data.

From new order to delivered
Orders at each stage of one week
New order · COD312
Confirmed on WhatsApp241
Shipping label created231
Delivered · thank-you sent198

What you get

  • Automatic order confirmation, including cash-on-delivery orders
  • Shipping labels, delivery follow-ups and return handling
  • Abandoned-cart recovery and marketplace listings kept in sync

When you need it

You're ready for this when…

  • You confirm orders by phone or by hand.
  • Returns and undelivered parcels are eating your margin.
  • You sell on more than one store or marketplace.

If two or more of these sound like your week, you'll see results in the first days.

Use cases

How businesses like yours put it to work.

  • Cash-on-delivery shop

    confirms every order on WhatsApp and only ships the ones the customer approved.

  • Fashion brand

    sends an abandoned-cart reminder two hours later and a review request after delivery.

  • Multi-channel seller

    sells on its own store and on marketplaces from one stock count.

Works well with

Try it in your own workspace

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No credit card needed · Works in any language