WhatsApp, Instagram, Messenger and calls in one thread
Every message from a customer — on any channel — lands in a single conversation with their history, orders and notes beside it. Your AI drafts the reply; your team approves it or lets it send.
The problems it solves
If any of these sound familiar, this is for you.
Customers write on WhatsApp, then Instagram, then call — and every channel starts from zero.
Agents jump between apps and lose context.
Slow replies push buyers to a competitor.
How it works
Connect your WhatsApp, Instagram, Messenger, email and phone channels.
Messages merge into one conversation per customer, with orders and notes alongside.
AI drafts or sends replies; your team steps in on the ones that matter.
Use cases at a glance
Illustrative examples — the figures are made up to show what the outcome looks like, not real customer data.
- WhatsApp54%
- Instagram22%
- Messenger12%
- Call8%
- Email4%
What you get
- One customer, one timeline across every channel
- AI-suggested replies and live alerts when a customer is upset
- Reply from the same screen, on the customer's own channel
When you need it
You're ready for this when…
- You answer customers in three or more apps.
- Replies take hours because messages get lost.
- You want AI to handle the easy ones while people handle the rest.
If two or more of these sound like your week, you'll see results in the first days.
Use cases
How businesses like yours put it to work.
- Online store
a shopper asks about an order on Instagram and follows up on WhatsApp; the agent sees both.
- Salon
clients rebook by message or voice note and the AI confirms the slot.
- Real estate
a buyer's calls, messages and viewings sit in one timeline for the agent.
Works well with
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